Creativity - Flair - Integrity - Passion

Subliminal Web Design: Terms And Conditions

Important Information:

We are Subliminal Web Design. Throughout the remainder of this terms and conditions documentation we shall be refered to as "SWD" (without the quotes). We provide a range of web design, graphic design and related services. If you wish for SWD to provide any of the services offered throughout this web site, you may need to complete an agreement and confirm that you have read and that you accept all of these terms and conditions.

You agree to all of the following statements:

(subliminalwebdesign.co.uk)

By using this web site, any extension of this web site or any of our services, you agree acceptance of our terms, as well as your waiver of any claims against SWD or its contractors arising out of your use of our services or this web site. You accept that any information offered within this web site is advisory and that SWD accepts no responsibility for its accuracy. Any information offered throughout this web site may change from time to time. We make no representation, warranty or claim that any information available within this web site is up to date or 100% accurate. SWD reserves the right to change its prices and Terms and Conditions without prior notice.

Custom web site design and Search Engine Optimisation (SEO):

Any quotation given for custom web site design with SEO will be valid for a period of 30 days from the date of submission. A non-refundable 30% deposit will become due on acceptance of our quotation and shall be paid before any further work commences. The remaining 70% will become due on completion of your web site. Any amounts owed shall be paid by the dates/times stated on the invoices. Late payment may incur a surcharge of 3% per service. Non payment after 30 days will entitle SWD to terminate the contract and/or remove your web site from our servers. Any paid deposits shall not be refunded.

We can provide a search engine optimisation and submission service for any client utilizing our custom web site design services. Search Engine Optimisation and Submission is not made available as a stand alone service, it is made available only as an option along side a custom web site design package. SWD makes no guarantees of ongoing/future performance of our client web sites and cannot be held responsible for any sudden drop in traffic or search engine page ranking.

All web sites are designed to be compatible with Microsoft Internet Explorer 6 and above. Web sites may also be, but are not guaranteed to be compatible with earlier deprecated or superseded browser versions. Our web sites are also compatible with Netscape, Firefox and Opera, however some features may not always be supported by these browsers. All web sites are optimised for viewing at 1024 x 768 pixels screen resolution but shall also be usable at resolutions from 800 x 600 upwards.

All of our web sites are designed in compliance with standards and specifications issued/recommended by the World wide Web Consortium (W3C). These standards are set to ensure interoperability across the world wide web and are a key element in ensuring accessibility for all users, including disabled bodies. SWD are very reluctant to design web sites that will not conform to the standards and specifications as set out by the world wide web consortium. There may however be special circumstances (considered at our discretion) where we will agree to a design that does not conform to the standards and specifications of the world wide web consortium.

Web Site Content IPR (Intellectual Property Rights)

- You agree that you own the intellectual property rights of any content provided by yourselves to SWD, or that the owner has given you permission to use the content and will allow SWD to use it on your behalf.

Once paid for in full, web sites and domains become the property of the client for the duration of the contract period. However, you agree that only one copy of a web site can be made available on the World Wide Web and that any stock photography provided by SWD remains our property and shall not be used intentionally in any other design or reused outside of the web site provided by SWD. If provided, any databases along with any CGI, PERL, PYTHON, JAVASCRIPT and PHP scripts/programs will also remain the property of SWD unless otherwise agreed. We do not provide scripting/programming as a stand alone service. You agree not to reproduce, duplicate, copy, sell/resell, or exploit for any other commercial purposes, any portion of the services or products provided by SWD.

You agree that the content used in any design by SWD will not in any way be unlawful, misleading, abusive, offensive, prejudicial or is likely to expose us to claims, prosecution, criticism, disrepute or cause us any embarrassment.

Hosting Packages

We have contracts with some of the UK's leading server/hosting providers. By selecting only the most reputable providers, SWD can maintain maximum uptime and continued reliable service to our clients. However, no guarantee of service can be made by SWD on behalf of its hosts. SWD will remain your point of contact for any issues you have with the service and will do everything in our power to resolve problems as quickly and as professionally as is possible.

Domain Name Registration

SWD offer a domain registration service subject to the Nominets Terms and Conditions. The domain name will be registered in your name and/or business name through a reputable third party registration company as selected by us. If you opt for SWD to carry out the registration, administration rights of the domain name should remain with us for maintainence purposes whilst full legal ownership remains with you the owner. You should receive a confirmation of registration from Nominet, the UK Internet names organization, within 6 months of registration. A reminder will be sent to you by SWD via e-mail approximately 6 weeks before the domain name is due to expire. For this reason, it is your responsibility to keep us up to date with your contact details (including email addresses) to ensure that you receive these notifications. You accept that SWD will not be held responsible for a missed registration upgrade of any domain name. It is your responsibility to send written confirmation of renewal to SWD along with payment for registration at least 2 weeks before the domain name expires. Payment and time options will be sent to you with the domain expiry reminder.
Warning: for .com/.net/.org/.info/.biz domains, if you do not renew the domain during the 40 days after its expiry date, the domain will enter a period of Redemption. This starts at 45 days after expiry and ends 75 days after expiry. During this time the domain may be renewed, however there will be a considerably higher charge payable to the registration company. At the end of redemption, and following a further five days, if the domain has still not been renewed, it will become publicly available for registration. For all other suffixes including ".co.uk", If you do not renew your domain name before the expiry date, it will expire and become available instantly for other members of the public to register.

Quotations and Estimate's

Includes Web Sites, Graphics, Advertisements and Stationery Designs

Any quotation given for web design, graphic design, advertisements, stationery design and software scripts will be valid for a period of 30 days from the date of its creation. A 30% deposit will become due upon the acceptance of our quotation and is required to be paid before any agreed work starts. The remaining 70% will become due on completion along with your approval of our work but before the supply of any final formats. Any amounts owed shall be paid by the dates/times stated on the invoices. Late payment may incur a surcharge of 3% per month. Non payment after 28 days have passed will entitle SWD to terminate the contract and delete or re-use our design work. Any deposits paid shall not be refunded.

Invoicing:

Invoices will be published within the client login area of the SWD web site and a notification of the invoice being available will be sent to you via e-mail. Separate invoices are available upon request by post or in electronic PDF format but will always be added to the client profile database located on our server which is always accessible for you to view online. Maintenance invoices are also published within the client login area and a notification of any such invoice will be sent to you via e-mail. Maintenance invoices are issued at the end of each agreed payment period or upon completion of work (depending on our agreements) and should be paid in full within the time specified on the invoice. Late payment of any invoice may attract a fee of 3% of the total amount. Payment may be made by cheque, postal order, bankers draft or with our secure Paypal payment gateway available within the online client profile area.

Virus, Spyware and Malicious Script protection:

Whilst we carry out regular virus checks on all of our systems and virus check every incoming and outgoing file, we make no warranties that files sent from SWD are free from virus infection or intervention and recommend that you also virus check all files received from us prior to opening or executing. SWD accepts no responsibillity for virus, spyware or malicious scripting activity found on your systems.

External Links:

SWD may provide links to other web sites. SWD has limited control over such web sites and their content and/or resources both on or after the time of submission, and you acknowledge and agree that SWD is not responsible for the availability of such external web sites, does not endorse and is not responsible or liable for any content, advertising, products, or other materials on or available from such sites or resources. You further acknowledge and agree that SWD shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content.

Copyright:

All content within this web site is strictly copyright reserved and owned by SWD and may not be used, reproduced or published unless written permission has been granted by an authoritive body of SWD.

Privacy:

Our privacy policy is made available on a seperate page which can be found at: http://www.subliminalwebdesign.co.uk/privacy.html.

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